How It Works

Laserfiche empowers city clerks to modernize their operations, enhance efficiency, and improve citizen engagement. From reducing paper overload to simplifying records management and compliance, Laserfiche helps you optimize your essential functions.

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Here's how:

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• Paper Overload & Storage Costs: Eliminate paper-based processes and reduce storage costs by digitizing records and storing them in a secure, centralized repository. Improve accessibility and reclaim valuable office space.

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• Slow & Inefficient Processes: Automate routine processes like work order approvals, contract management, meeting agenda preparation, and billing, significantly reducing turnaround times and improving efficiency for both staff and the community.

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• Compliance & Public Records Requests (PRAs): Simplify compliance with automated records retention schedules and enable quick, secure responses to public records requests, ensuring adherence to legal requirements and streamlining PRA fulfillment.

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• Security & Disaster Recovery Risks: Protect municipal data from cyber threats, physical disasters, and unauthorized access with built-in encryption, access controls, and secure cloud storage.

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• Limited Remote Accessibility: Enable city clerks to access records anytime, anywhere using Laserfiche’s cloud and mobile-friendly platform, improving service delivery and operational flexibility.

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• Rising Citizen Expectations for Digital Services: Enhance citizen engagement with self-service portals that allow residents and businesses to submit service requests, pay bills, and access public records online, reducing in-person visits and manual workloads.

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• Siloed Systems & Inefficient Records Management: Integrate Laserfiche with existing systems like GIS, ERP, asset management, and financial platforms to enable seamless data exchange between departments, fostering better collaboration and improving overall efficiency.

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