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Community Development, Building, & Planning departments

Laserfiche For

Laserfiche empowers Community Development, Building, and Planning Departments to streamline operations, enhance transparency, and improve service delivery. By digitizing paper-based processes, automating workflows, and centralizing information, Laserfiche reduces delays, ensures compliance, and fosters better collaboration. This enables departments to effectively manage permits, inspections, and planning requests, ultimately improving efficiency and responsiveness to the community.

See How CPS Can Help

Download our free Digital Transformation Services Brochure to see how CPS can help you

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How It Works

Laserfiche empowers Community Development, Building, and Planning Departments to modernize their operations, enhance efficiency, and improve citizen engagement. From reducing paper overload to simplifying records management and compliance, Laserfiche helps you optimize your essential functions.

Here's how:

  • Inefficient Paper-Based Processes: Eliminate paper forms for permits, inspections, and planning requests by digitizing them and automating workflows. Reduce delays and lost documents, improving overall efficiency.

  • Slow Permit Processing & Approvals: Automate permit routing and approvals, instantly routing applications to the right staff, tracking status, and enabling e-signatures. Reduce bottlenecks, applicant frustration, and compliance risks.

  • Lack of Transparency for Applicants & Staff: Provide a public portal for applicants to check request status and offer audit trails for staff to track document history. Enhance transparency and clarity with tailored reporting and dashboards.

  • Compliance & Record-Keeping Challenges: Enforce records retention policies and secure documents with automated filing and retention schedules. Simplify audits and compliance tracking, ensuring adherence to regulations.

  • Inefficient Inspections & Fieldwork: Enable inspectors to submit findings from the field in real time using mobile forms. Integrate mobile solutions with existing systems for seamless updates, reducing reporting delays and rework.

  • Disconnected Departments & Siloed Information: Integrate Laserfiche with existing municipal systems (GIS, permitting software) to create a centralized information hub. Facilitate seamless data exchange between planning, building, and community development teams.

  • High Workload & Limited Staff Resources: Automate repetitive tasks like document filing, notifications, and approvals, freeing up staff for higher-value work. Customize automation to fit each department’s specific needs.

What We Do

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Laserfiche Support, VIP Support, And system check

CPS’s Laserfiche Support, VIP Support, and System Check services ensure clients experience optimal system performance with personalized care and proactive maintenance.

Why Choose CPS?

  • Standard and VIP Support offer expert troubleshooting with prioritized response times for critical issues

  • System check proactively monitors and maintains the system to prevent issues and optimize performance

  • Tailored recommendations from System Check to help clients advance their Laserfiche usage and drive continuous improvement

laserfiche installation, deployment, and training

CPS’s Laserfiche Installation, Deployment, and Training services ensure clients experience a smooth transition and quickly gain proficiency in using the system to its fullest potential.

Why Choose CPS?

  • Expert installation and deployment tailored to each client's specific needs, ensuring a seamless setup

  • Minimized downtime during the implementation process, allowing for uninterrupted business operations

  • Comprehensive training equips teams with the skills and knowledge to effectively use Laserfiche from day one

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Conversions and Migrations to Laserfiche

CPS’s Migration and Conversion services ensure a seamless transition from legacy systems to modern, efficient platforms like Laserfiche. By preserving data integrity and optimizing accessibility, we help clients streamline operations and unlock the full potential of their new systems.

Why Choose CPS?

  • Seamless transfer of data with minimal disruption to daily operations

  • Improved data organization and accessibility for enhanced workflow efficiency

  • Eliminates outdated systems and reduces redundant or unnecessary data

Integrations and Customizations for Laserfiche

CPS’s Integrations, Customizations, and Utilities for Laserfiche allow clients to tailor the platform to their needs, maximizing efficiency and aligning it seamlessly with their business processes.

Why Choose CPS?

  • Automates unique workflows to streamline operations and reduce manual tasks

  • Integrates Laserfiche with other critical business systems for enhanced data flow

  • Enhances scalability, allowing businesses to easily adapt and expand their Laserfiche system as their needs evolve

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Business Process Analysis and Recommendations for laserfiche workflow, forms and capture

CPS’s Business Process Analysis and Recommendations for Laserfiche Workflow, Forms, and Capture help clients optimize their processes for greater efficiency and effectiveness.

Why Choose CPS?

  • Identifies inefficiencies and bottlenecks in current workflows, allowing for targeted improvements

  • Tailored recommendations streamline document-driven processes and reduce manual tasks

  • Optimized use of Laserfiche Forms and Capture ensures faster data collection and more accurate information management

Customizations and Utilities for Laserfiche

CPS’s Customizations and Utilities for Laserfiche are designed to tailor the platform to each client’s unique business needs, maximizing its effectiveness and ease of use.

Why Choose CPS?

  • Provides tailored solutions that address specific business challenges and streamline operations

  • Enhances user experience by adding functionality and automating tasks that were unique to the client's workflows

  • Increases overall system efficiency and scalability, allowing the platform to grow with the organization's evolving needs

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How We Do It

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Contact us today to get started

Our team of experts are ready to help you with all your business process needs. Contact us and let us help you today!

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