City of Imperial Enhances Digital Services with Laserfiche Cloud and CPS

The City of Imperial, known for the California Mid-Winter Fair, is thrilled to introduce the unique features of Laserfiche Cloud in collaboration with CPS (Certified Partner Solutions). This pioneering investment will redefine the city's digital service management, empowering departments to operate more effectively and deliver advanced services to residents. 

Imperial is a small but dynamic city known for offering a wide range of services catering to its vibrant community. By integrating Laserfiche Workflow, Forms, Audit Trail, and Microsoft applications, the city aims to streamline operations, improve document management, and ensure greater transparency and compliance across all departments.

Claude Schott, CFO of CPS, underscored the transformative nature of this initiative: “Imperial, though small, offers an extensive range of services to residents. The deployment of Laserfiche Cloud will enhance digital service hubs, simplifying our staff's task management and ensuring prompt, efficient service to the community. With tools like Workflow and Audit Trail, the City is not just improving its work; it’s revolutionizing its service delivery model to be more responsive and accountable.”

Implementing Laserfiche Cloud will support the city’s ongoing efforts to automate key processes, reduce paper usage, and improve access to information. Laserfiche Workflow will automate repetitive tasks, reduce manual data entry, and enable city staff to focus on higher-value activities. Laserfiche Forms will simplify submitting and processing requests, applications, and other public interactions, allowing residents to access services more conveniently.

Additionally, the Audit Trail feature will bolster the city’s compliance efforts by providing a secure and transparent record of all system activities, enhancing accountability, and protecting sensitive information. Integrating with Microsoft tools further enhances the city’s capabilities, enabling seamless collaboration and information sharing across departments.

This deployment is crucial in Imperial’s commitment to enhancing its digital infrastructure and providing residents with efficient, modern services. By leveraging the power of Laserfiche Cloud, the City of Imperial continues to set the standard for innovative public service delivery, ensuring that even a small city can offer extensive solutions to its community.