The recent Gartner Magic Quadrant for Content Services Platforms highlights Laserfiche as a Leader. At Complete Paperless Solutions (CPS), we couldn’t be more excited to see Laserfiche’s continued recognition for innovation, customer satisfaction, and strong product strategy. As a premier implementation partner, CPS has witnessed firsthand Laserfiche's transformative potential for organizations across various industries.
Laserfiche: A Leader in Content-Centric Business Processes
Gartner’s evaluation emphasizes Laserfiche’s strengths in content-centric business processes and information governance. These capabilities align perfectly with CPS’s mission of delivering scalable, reliable, and innovative solutions to our clients. Laserfiche’s focus on serving small and medium-sized enterprises in government, education, healthcare, financial services, and manufacturing reflects the diverse client base that we proudly support.
Strengths that Resonate with Our Clients
Sales Strategy and Partner Collaboration Gartner notes Laserfiche’s robust indirect sales strategy leverages local implementation partners. At CPS, this is a crucial factor in delivering tailored solutions. By working closely with clients, we ensure that Laserfiche’s multitenant, vendor-managed services align perfectly with their operational needs. We are happy to be included in a strong channel of systems integrators and would like to remind the reader that we rank in the top ten of all Laserfiche’s partners. Gartner’s Peer Insights data confirms what we’ve known: Laserfiche consistently delivers exceptional customer satisfaction. This is a testament to the platform's quality and its partners' collaborative ecosystem.
Focus on Innovation Laserfiche’s R&D-driven approach is a hallmark of its leadership. With advancements in AI-powered features such as document Q&A, knowledge-base Q&A, and document classification, Laserfiche is poised to enhance business efficiency further. CPS is proud to offer these cutting-edge innovations to our clients, helping them stay ahead in their respective industries.
Solution Accelerators for Rapid Deployment One of Laserfiche’s most valuable assets is its library of out-of-the-box solution templates. These accelerators address everyday business challenges, reducing the need for extensive configuration and speeding up time-to-value. CPS frequently leverages these templates to streamline deployments and deliver measurable results faster.
Addressing the Cautions
While Gartner highlights some areas for improvement, CPS’s expertise mitigates many of these concerns:
Overall Viability: Laserfiche’s smaller size than its largest competitors is noted, but its strategic investments in AI and cloud capabilities ensure sustained growth. CPS works closely with Laserfiche to provide robust solutions that match the pace of technological advancements.
Service Accessibility: Gartner points out the lack of self-service sign-up and provisioning. As a trusted partner, CPS bridges this gap by offering hands-on guidance, from initial trials to full-scale implementations, ensuring a seamless experience for our clients.
Why Laserfiche and CPS Are a Winning Combination
At CPS, we’ve built our reputation on delivering solutions that empower organizations to achieve operational excellence. Laserfiche’s recognition in the Gartner Magic Quadrant reaffirms what our clients already know: it’s a powerful platform for streamlining content management and driving digital transformation.
Together, Laserfiche and CPS are transforming how businesses manage information. By combining Laserfiche’s innovation with our hands-on implementation expertise, we’re helping organizations unlock new levels of efficiency, compliance, and customer satisfaction.
Looking Ahead
As Laserfiche continues to scale and enhance its offerings, CPS remains committed to delivering its promise of complete paperless solutions. Whether it’s navigating new public records requirements, implementing AI-driven document classification, or ensuring compliance with FedRAMP standards, CPS and Laserfiche are your partners in progress.
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