Transforming Local Government: Why Laserfiche and CPS Are the Ultimate Team for Municipal Success

Municipalities face unique challenges in managing their day-to-day operations. From public records requests and compliance with state and federal regulations to streamlining internal workflows, cities and towns must balance efficiency with transparency. Enter Laserfiche: a robust, scalable solution designed to meet the evolving needs of local governments. As the ideal Laserfiche partner, CPS complements this powerful platform with unmatched expertise and dedication, delivering tailored solutions that empower municipalities to thrive, all while being cost-effective and budget-friendly.

Why Laserfiche?

Laserfiche is a leader in enterprise content management (ECM) and process automation, making it the perfect choice for municipalities. Here’s why:

1. Records Management Excellence- Municipalities manage vast data, from permits and licenses to council meeting minutes. Laserfiche’s records management features ensure that documents are securely stored, easily searchable, and compliant with retention policies. With robust metadata tagging and automated filing, staff can quickly locate critical information, reducing response times for public records requests and internal inquiries. Moreover, Laserfiche's user-friendly interface makes it easy for staff to adapt and use effectively, reducing the need for extensive training.

2. Regulatory Compliance- Local governments are subject to stringent regulatory requirements. Laserfiche supports compliance with laws like the California Public Records Act (CPRA) and the Freedom of Information Act (FOIA). Built-in auditing and reporting tools provide transparency, giving municipalities confidence that their operations meet legal standards.

3. Workflow Automation- Inefficient, manual processes can be a burden on municipal staff, hindering productivity. Laserfiche automates routine workflows, such as permit approvals, invoice processing, and onboarding new employees. This liberates municipalities from repetitive tasks, allowing them to focus on serving their communities more effectively by eliminating bottlenecks and reducing human error.

4. Cloud Capabilities- With Laserfiche Cloud, municipalities gain a sense of security and reliability. Cloud solutions enable remote access, ensuring continuity of operations in emergencies and facilitating collaboration among departments. Automatic updates and robust cybersecurity features further enhance reliability.

5. Citizen Engagement- Laserfiche empowers municipalities to take control of their operations and deliver better services to residents. Online forms and self-service portals simplify processes like filing permits or paying fees, enhancing the citizen experience while reducing administrative burdens.

Why CPS?

While Laserfiche provides the tools, CPS brings the expertise to maximize their impact. As a Platinum Laserfiche Solution Provider with decades of

experience, CPS is the trusted partner municipalities need.

1. Tailored Implementations- No two municipalities are the same. CPS takes the time to understand each client’s unique needs, designing and implementing solutions that align with their goals. From small towns to large cities, CPS ensures Laserfiche is configured to meet specific operational requirements.

2. Training and Support- Successful adoption requires more than technology. CPS provides comprehensive training to equip municipal staff with the skills needed to use Laserfiche effectively. Their VIP support services ensure clients receive prompt assistance, minimize downtime, and run operations smoothly.

3. Proven Track Record- CPS has a history of empowering municipalities to achieve transformative results. From streamlining records management in Indio to automating workflows in Indian Wells, CPS’s projects consistently deliver value.

4. Thought Leadership- CPS stays ahead of industry trends, providing clients with insights into best practices and emerging technologies. Their expertise ensures municipalities remain at the forefront of innovation.

By combining Laserfiche’s cutting-edge capabilities with CPS’s tailored approach, municipalities gain a solution that addresses today’s challenges and positions them for future success. Laserfiche and CPS create a partnership that empowers local governments to serve their communities efficiently, transparently, and sustainably.